Chapter:
2 - Safety: Our Partnership

Safety is a Partnership

UCEAP expects you to be responsible for all aspects of your preparation to study abroad, including thoroughly researching all countries and regions you plan to visit. Preparation is critical for a rewarding, healthy, safe, and positive experience abroad.

UCEAP has experienced and trained staff in California and at most locations abroad and plans for managing emergencies. On-call staff are available 24/7 during emergencies.

Safety information is shared with students before departure through the program guide, the UCEAP Health and Safety Course, predeparture orientation, and during on-site orientation. Read all UCEAP information. You are responsible for sharing this information with your support networks if you wish to do so.

Anywhere in the world, you benefit from applying three basic principles:

  • Prepare. Do your own research. Learn as much as possible about the program and your host country or region, and its political, cultural, or legal differences from the US. Think about weather changes and political and security developments in the country or area. Discuss essential health and safety issues with your family and your campus study abroad advisor before departure. Read UCEAP’s safety information, pay attention to all security briefings, and envision scenarios during an emergency. Know how to contact the local UCEAP representative. Carry all local emergency contacts with you.
  • Prevent. Stay alert and have a plan. Be aware of your surroundings. Wherever you go, notice the locations of the emergency exits and security personnel. Avoid walking around with earphones, on the phone, or texting, as these distract your attention. Use the buddy system.
  • Act. Trust your instincts when in an uncomfortable situation and take immediate action. If something suspicious happens, leave or seek shelter and call local law enforcement. Report any security concerns or incidents to the UCEAP local staff or host university staff.

The most common reported student incidents abroad are abroad are preventable and relate to student behavior and choices.preventable and relate to student behavior and choices. It is your responsibility to:

  • Assume primary responsibility for your health and safety and avoid risky situations. Have a personal emergency action plan, including who to call.
  • Read all UCEAP predeparture materials, including this guide, all sections in your UCEAP Portal, the UCEAP website, risk-assessment documents for selected countries or regions, automatic Crisis24 Alerts sent to your email, and US Department of State travel resources.
  • Understand and comply with the UCEAP Student Agreement in your UCEAP Portal, policies, emergency procedures, and advice and recommendations from UCEAP and local staff.
  • Report concerns or incidents to UCEAP local staff and/or the host university international office.

UCEAP CANNOT:

  • Guarantee your safety or eliminate all risks from the study abroad environment.
  • Monitor or control your daily personal decisions, choices, and activities.
  • Prevent you from engaging in unwise, illegal, or dangerous activities.
  • Assure that US due process standards apply in overseas legal proceedings or provide or pay for legal representation.
  • Assume responsibility for actions or events beyond UCEAP’s control or for situations that may arise due to your failure to disclose pertinent information.
  • Assure that US cultural values and norms or US safety codes will apply in the host country or region.

UCEAP Requirements

Health and Safety Course

UCEAP participants must complete the UCEAP Health and Safety course. It consists of four modules: Health, Wellness, Choices, and Cultural Norms applicable to all program locations. Your program may also have a required country module that includes health and safety information specific to your program country.

Orientation

When you arrive at your host country or region, the required orientation will include a review of local safety and security guidelines, culturally appropriate behaviors, and information on how to reduce risks to your safety.

Email Contact

Check your email regularly. Email is UCEAP’s primary means of communicating with you. Update your local contact information through the UCEAP Portal. Update your spam filters to ensure that you receive all UCEAP communications including Crisis24, UC’s security provider, email alerts. All UCEAP staff have @uceap.universityofcalifornia.edu email addresses and Crisis24 will use @crisis24horizon.com.

Welfare Check Drills

A Welfare Check is a message sent to students in the event of an emergency that contains details about the emergency, emergency contact information, and the request that students check in with UCEAP. Checking in with UCEAP is how the study center, program, and health and safety teams confirm that UCEAP students are accounted for in an emergency.

Welfare check drills are scheduled during orientation to familiarize students with the welfare check process and verify that UCEAP can contact you during an emergency. Your prompt answer is required. If you do not reply to the welfare check drill, you will be issued a disciplinary warning.

Updated Contact Information

You are responsible for providing UCEAP with updated phone number, address, and email contact information in the UCEAP Portal, and being responsive to UCEAP officials and its partners from the time of application through the end of the program. Failure to respond to official communications may lead to dismissal.

Personal Travel and Travel Sign-Out

If you will be away from your host city for more than 24 hours during the program on independent travel, you must sign out and include your specific travel plans in case UCEAP needs to contact you in an emergency.

In your UCEAP Portal, select Travel Sign-Outs in the left-hand menu. If you do not have easy access to your UCEAP Portal, provide information in writing to the study center staff. Information about your travel is confidential and used by UCEAP officials on a need-to-know basis. If you are considering travel to a US DOS Advisory Level 3 or 4 country or region, please consult the Student Travel Policy.

PREDEPARTURE

Discuss questions and concerns with UCEAP staff. Experienced staff in California and abroad are available to provide tips on staying safe during your daily activities and emergencies. Contact information found here.

Discuss communication expectations with your support network before the start of your program, including how you will communicate, the frequency of communication, and alternate communication plans for emergencies.

Cell Phones

It is your responsibility to obtain a cell phone with a local plan in the host country or region, including SMS, either before departure or upon arrival in your host country or region. You must ensure you can communicate with the local program staff.

Most major US phone companies offer plans that allow calls, texts, and data access while traveling abroad. You will need a data plan. Using only WiFi limits your ability to call for help.

Messaging services such as Skype, Gchat, Wechat, Viber, WhatsApp, and other phone applications can be a free or inexpensive way to communicate with your support networks in the US.

BEFORE DEPARTURE

  • Buy a phone with a basic calling and text-messaging plan that can be used abroad.
  • Contact your phone carrier to unlock the phone and confirm that the phone will support the local SIM card in your host country or region.

IN COUNTRY

  • Purchase a local SIM card soon after arrival.
  • Update your local phone number and other contact information in your UCEAP Portal.
  • Keep your phone with you, charged, and always turned on. If your cell phone is off, local staff will be unable to contact or locate you during an emergency.

US Department of State Resources

Passport and Emergency Information

Have a signed, valid passport and fill in the emergency contact information page. Always keep it in a safe place. Ask the local program staff whether you can carry a copy of your passport and leave your original in a safe place.

Make two copies of your passport. Leave one copy of your travel itinerary, passport data page, and visas with your support network, family, or friends so you can be contacted in an emergency. Take the other copy and extra photos with you. Make a digital copy and store in a secure location where it can be accessed 24/7.

If your passport is lost or stolen, report it immediately to the nearest US embassy or consulate to help protect yourself against identity theft, prevent someone else from using the passport, and obtain a replacement passport.

US Embassy Contact Abroad

Refer to the official list of US embassies from the Department of State. Consular duty officials are available for emergency assistance 24/7, at US embassies, consulates, and consular agencies overseas and in Washington, DC. For more information, see the US Department of State, Emergencies.

WHILE ABROAD

Emergency Assistance Resources

During your program, you have access to local staff and the support network of the UCEAP Systemwide Office. You also have 24-hour access to emergency assistance services through the UCEAP assistance providers, AXA, and the student travel insurance policy. The benefits include emergency assistance, political/security evacuation, medical evacuation, and a crisis hotline, among other services.

Security Services Provider

UCEAP automatically registers you with Crisis24. As a registered user, you will receive real-time 24/7 alerts in your email about emerging situations or changing travel conditions in your program city. They will tell you what to expect and how to manage the situation.

You will get a Pre-Travel Notification via email from Crisis24 with instructions to activate your account. Once you activate your account, you will get access to personalized travel reports, real-time intelligence, automated and customized travel information, and travel alerts.

Contacting Local Emergency Services

Know how to contact local emergency services (e.g., the police, ambulance). Store the numbers in your phone and have a hard copy in case your phone is misplaced.

Carry a copy of your insurance contact card with you at all times.

Learn how to ask for help in the local language. Learn emergency vocabulary and words for both medical and non-medical emergencies. If you have a medical condition and/or disability, learn specific vocabulary in the local language to help you communicate your needs.

UCEAP Emergency Evacuation

Any evacuation is unpredictable and can occur at any time. Every stage before, during, and after an emergency and/or evacuation presents different challenges and requires UCEAP to implement different strategies for effective management.

As a crisis develops, the on-site faculty/staff, host institution, and staff in California constantly assess the nature and extent of the emergency. Evacuations are a team effort. University of California first responders strive to minimize UCEAP students risk exposure first. This responsibility may at times appear in conflict with a student’s personal preference as there is no autonomy or independence when it comes to following UCEAP instructions during an emergency. In matters relating to personal safety, the authority of the University of California or a local government supersedes any individual wishes.

While everyone responds to and deals with emergencies in a different way, and you may disagree with UCEAP decisions, the University does not negotiate the handling of an emergency or crisis. You must quickly follow all UCEAP instructions and respond in a mature, respectful, and responsible fashion.

Security Evacuation

A UCEAP-required security evacuation will override any host institution or local US Embassy voluntary departure of US citizens on US government-arranged flights that require US citizens to sign a promissory note with the government.

The security evacuation of UCEAP students, managed by UCEAP, is covered by insurance (there is no cost to the student). UC students are required to follow UC safety directives in the event of an evacuation.

If a local situation requires increased caution, shelter in place, or a program suspension and evacuation of participants, UCEAP will activate its contingency plans. For security reasons, contingency plans aren’t public and can’t be shared with anyone except UCEAP staff and faculty.

UCEAP Program Cancelation Policy

If the US Department of State or the US Centers for Disease Control and Prevention issues or modifies a Travel Advisory after the start date of the program term, UCEAP may cancel the program. Read the Program Cancelation Policy.

If time and local security conditions permit, UCEAP will consult with the UC study center director, US Department of State regional and security analysts, University of California Office of Risk Services, University of California security provider and insurance carrier, other organizations that offer programs in the same country or region, and area experts to determine the appropriate timeframe for canceling the program and/or the departure of the students from the host country or region.

When possible, UCEAP will assist students in completing their academic program while minimizing adverse financial consequences.

Local Emergencies

There are many types of disasters and emergencies—floods, fires, earthquakes, hurricanes, civil unrest, etc. No region or country is immune. Being prepared can reduce fear, anxiety, and losses.

Communication lines usually break down during a major local emergency. Discuss all the ways you and the people in your support network can connect—via cell phone, text (which sometimes works even when cell networks are jammed or down), email, online social networks, land lines, and through UCEAP. UCEAP will contact you immediately to provide information, instructions, and advice. Depending on the emergency, UCEAP will provide email updates to your emergency contacts and support network. Make sure you enter the email addresses of members of your support network correctly into your UCEAP Portal.

RISK AWARENESS

Risks will vary depending on the country or region, geography, length of your trip, diversity of planned activities, and your identity (ies) and your personal behavior. To reduce risks to your health and safety, be informed and aware. After researching and considering risks, develop a Personal Emergency Plan to be ready for any emergency.

Some examples for your Personal Emergency Plan can include:

  • Where to go first and who to call.
  • Identification of all emergency exits wherever you are.
  • Emergency cash.
  • How to get safely to your destination.
  • A list of risks that are present at your destination and how to manage them.
  • How to ask for help in the local language.

Having a plan can help you respond effectively to an emergency or crisis. Leave a copy of your plan and emergency phone numbers with your support network.

Risks upon Arrival

Newly arrived travelers are often targets of crime because they:

  • Are unfamiliar with their surroundings.
  • May not speak the local language well.
  • Attract attention by appearing to be affluent.
  • Have not yet learned the social norms or unwritten rules of conduct.
  • Are eager to get to know new people and the local culture.
  • Are naive to the intentions of people around them.
  • Are carrying all their valuables with them.

Adapting to a New Environment

Be willing to learn from your mistakes, to be flexible to change, and to be determined to persevere despite the challenges. Learn the norms of your host country or region and understand how your own culture relates to the local culture. Be culturally sensitive without compromising your safety.

Others may misinterpret or be offended by what you may consider normal dress and interactions. Social gestures that may seem innocuous in your culture may be interpreted in radically different ways in other societies. Make sure your appearance is respectful of local customs to avoid drawing negative attention.

To reduce risk, avoid:

  • Being out late after most local businesses have closed or after local curfew.
  • Being alone at night in an isolated area. Travel with someone whenever possible.
  • Being in an area known for crime or violence.
  • Sleeping in an unlocked place.
  • Being under the influence of alcohol or drugs.

Host Country and Region Laws

You are subject to the local laws. It is your responsibility to learn about the legal system in any country or region you plan to visit. Local laws, regulations, and legal and administrative processes may differ significantly from those in the US and may not afford the same protections.

The US government and UC cannot intercede on your behalf, grant special privileges or rights, or issue loans for legal aid. Both the US government and UC are limited by local law and international practices. US diplomatic staff cannot serve as attorneys or give legal advice. They can provide lists of local attorneys.

If You Are Arrested

If you are arrested and you are a US citizen, ask to speak to a consular officer at the US embassy. It is your right under international agreements to receive assistance from your government. Your requests for consular access may be ignored. Be polite and calm but insist on having the help of a US consular officer.

Consular officers will do whatever they reasonably can to protect your legitimate interests and ensure that the local law doesn’t discriminate against you. However, they cannot get you out of jail.

You may be held in detention without bail for several weeks during the investigation and legal proceedings. A prison may not have beds or toilets. Inmates may be fed the minimum survival food, if anything, and may be subject to treatment considered inhumane by Western standards.

If you are mistreated while detained, talk to the US Embassy American Citizens Services to find out how you can file a complaint.

Road Safety

UC strongly discourages students from operating any form of motorized transportation abroad. Use only licensed taxis. For information about road and traffic realities abroad, visit the Association for Safe International Road Travel website.

Road Risks to Travelers in Developing Countries
  • Poorly trained, unlicensed, or non-compliant drivers
  • Hazardous road and pedestrian environment mixes (e.g., unpaved roads, people with carts, animals)
  • Poor transportation options (e.g., public transportation with low safety standards)
  • Inadequate emergency medical care, lack of ambulances
  • Poorly maintained vehicles
  • No seat belts
Road Risks to Travelers in All Countries
  • Unfamiliar roads and driving regulations
  • Different road culture or traffic flow
  • Signage (e.g., unfamiliar icons, in local language)
  • Climate or geographical differences
  • Pedestrian conventions
Road Safety Tips
  • Avoid night travel, particularly in countries or regions with poor transportation safety records and avoid travel in areas with inadequate signage and lighting or mountainous terrains.
  • If a driver is driving irresponsibly, disembark at the first safe opportunity.
  • Avoid buses, minivans, and taxis that appear overcrowded, overweight, top-heavy, or in poor condition.
  • Ride in the back seat of taxis and minivans.
  • Choose transportation options that have functional seat belts.
  • Choose the safest transportation. Less expensive forms of transportation can have poor safety records.
  • Beware of ridesharing and home-sharing services which may carry additional risks.
  • Carry a charged mobile phone to make a local call for emergencies.
  • Do not hitchhike.

Pedestrian Safety

Many victims in road accidents are bystanders or pedestrians, especially in developing nations:

  • Follow the rules of the road and obey signs and signals.
  • Walk on sidewalks whenever available. If there is no sidewalk, walk facing traffic and as far from traffic as possible.
  • Walk where you are visible. Avoid dark clothing at night.
  • Avoid alcohol and drugs which impair your balance, coordination, and judgment.
  • Travel in groups, especially at night.

Refer to the US Department of State, Road Safety Overseas for more information.

Swimming Safety

Carefully consider the safety of any beach before entering the water:

  • Never swim alone, at isolated beaches, without a lifeguard present, or under the influence of alcohol or drugs.
  • Never dive headfirst.
  • Be aware of hazards. These could take the form of:
    • Animals (e.g., jellyfish, sea urchins, sharks, venomous fish).
    • Hazardous waste and pollution (e.g., human or animal feces).
    • Objects obscured from view (e.g., rocks, coral, sandbars).
    • Powerful tide changes, rip currents, and undertows.

Rip currents and undertows can kill. Rip currents are the leading surf hazard for all beachgoers. See the National Weather Service website for survival tips on rip currents.

Terrorism Preparedness

By planning how to respond to a terrorist attack, you can improve your chances of survival. Planning will help you remain calm, think clearly, and react appropriately.

  • Practice situational awareness to identify potential threats or dangerous situations.
  • If you feel uncomfortable or if something does not feel right, leave the area.
  • Note any suspicious activity or unusual behavior. Report concerns to authorities like local emergency services, police, or security personnel. Examples: Someone recording or monitoring activities or buildings, people at events wearing too much clothing, people who seem out of place, or unattended bags, packages, or strange devices. Many terrorist attacks are foiled by the vigilance of the public.
  • When in transit, do not leave your luggage unattended or accept packages from strangers.
  • Identify all emergency exits, and how to quickly get out of a building, corridor, or congested public area. Be familiar with secondary exiting systems as primary exits may become clogged or blocked.
  • Be prepared to shelter-in-place in a safe location.
  • Have a charged mobile phone with a local plan and with programmed emergency numbers.
  • Review and follow the US State Department guidance on terrorism.

Theft

As on your UC campus, you are responsible for your personal property. You can safeguard your belongings from damage or theft by making sure that your room and windows are locked, and by securing valuables.

Review the limited personal property insurance benefits in the Travel Insurance Policy brochure. Find this information under the insurance tab in the UCEAP Portal. Purchase more coverage if it is insufficient.

Fire Safety

Plan Ahead and Stay Calm

Fire safety standards differ drastically around the world. Many overseas locations do not meet US standards in terms of fire protection and regulations (e.g., fire sprinklers, smoke alarms, fire extinguishers), means of escape, and fire-fighting capability. Some older buildings are constructed to minimal standards.

Although many fire departments around the world have equipment that can reach above a second floor, most do not have equipment to reach beyond a seventh floor. If you live in a multi-story building, request a room no higher than the seventh floor.

Fire safety can save your life. It is a shared responsibility between UCEAP (orientation and training of students), the community (well-trained and prepared emergency responders), and you. You are ultimately responsible for your own safety during a fire. Know how to react should a fire occur.

Practice a fire escape plan and fire-safe behavior. During a fire, you may have less than one minute to get safely out of a building. Knowing what to do can mean the difference between life and death.

Always consider fire precautions in any building you visit and know how to escape. Take the time to inspect your lodging for possible safety hazards, including lack of smoke detectors, exposed wires, and improperly operating heating and cooking equipment.

Identify Fire Hazards
  • Identify and minimize or eliminate potential fire hazards (see below for examples).
  • If you smoke, be aware of flammable surfaces and loose embers. Discard cigarettes properly.
Other Significant Hazards
  • Smoke alarms that do not work
  • Expired or inoperable fire extinguisher
  • No escape plans
  • Overloaded extension cord and/or electrical outlets
  • Using a space heater that is not laboratory tested and approved
  • Frayed cord plugged into wall socket
  • Electrical cords under carpets or across high-traffic areas
  • Electrical appliances left on (e.g., hair iron or hair dryer)
  • Daisy-chained power strips where one is plugged into another
  • Power strip without a circuit breaker
  • Flammables close to a source of ignition
  • Unattended candles, fireplace, or space heater

For more information on fire safety around the world, visit the Fire Safety Foundation.

Prevention

Taking a few sensible precautions can help protect yourself and others from danger:

  • Ensure you have a working smoke alarm and test it weekly. Smoke alarms with a vibrating pad or flashing light are available for people who are deaf or hard of hearing.
  • Pack a portable, battery-operated smoke detector for use in private lodgings and/or hotel rooms while traveling. A smoke detector should be temporarily located as close to the ceiling as possible in a hotel room.
  • Locate fire alarms and where fire equipment is kept.
  • Draw an escape route. Know how many doors you must pass or stairs you must descend to exit the building. Plan and practice your route with your housemates. If you use a walker or wheelchair, check all exits to be sure you can get through the doorways easily.
  • If you have a mobility disability, secure a bedroom on the ground floor and as close as possible to an exit. Have a flashlight to help guide you through smoke.
Living in Residence Halls

If you have any concerns or questions about fire safety in residence halls, speak to officials at your host institution and/or bring it to the attention of the UCEAP representative abroad.

If you have a disability and would need assistance during a fire, let the university or college health and safety officer know when you arrive.

  • Check the fire safety rules, such as a ban on candles in rooms.
  • Respond to fire drills (if practiced) and alarms.
Living in Privately Rented Accommodations

If you live in a private house or apartment, make sure it is fitted with smoke alarms on each level of the property and that they are tested regularly. If there are no smoke alarms, purchase one, and install it. If you cannot mount the alarm on a wall, place it on a high surface, with the top of the alarm no closer than 4 inches or more than 12 inches from the ceiling.

Check that your escape is clear. Make sure there are no objects blocking your exit path.

Fire Safety in Places of Assembly

Some of the deadliest fires have occurred in nightclubs, theaters, concert halls, and auditoriums. The ability to exit quickly and safely is critical. Stay sober. In a packed arena or a club that is pushing the capacity limit, a calm demeanor can mean the difference between life and death.

Be observant—know where the exits are located and notice the style of the exit doors. If you are at a show that involves indoor fireworks, consider leaving.

Do not delay leaving if you are concerned about safety. If it feels too crowded, avoid it.

Have a Plan

Preparing and practicing a plan will help you and others act quickly if there is a fire—it can save your life.

  • Locate your exits: Count the doors between your room and the nearest exit. You may have to crawl low through a smoke-filled room or corridor.
  • Have a fire escape plan: A free-burning residential fire can double in size every 30 seconds. An escape plan will help you get out quickly. The residence will quickly fill with thick black smoke that can blind and choke you, so practice evacuating the building blindfolded. Make your plan from when you first move into your residence.
  • Portable fire extinguisher: Use when available. If you cannot extinguish the fire with one extinguisher, get out of the building immediately.
  • Fire escape ladder: A portable ladder may be helpful if your room is on a higher floor of a building. If you do not have a portable ladder, do not jump. It would be safest to drop from a window.
  • Whistles: Have a loud key-ring safety whistle to attract attention.
  • Cell phones: Have a reliable and charged cell phone. Enter the local emergency numbers into your phone and keep a hard copy of all numbers in your wallet.
Act

If a fire breaks out:

  • Do not investigate the fire.
  • Immediately leave the building if you hear a fire alarm.
  • Crawl low under smoke to your exit. The zone of breathable air is about 12-24 inches above the floor.
  • Do not use elevators.
  • Close all doors between you and the fire and stuff wet clothing, towels, etc., in cracks around the doors to keep out smoke. Wait at a safe window and signal/call for help.
  • Never open doors that are hot to the touch. When you come to a closed door, use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and door frame to make sure that fire is not on the other side. If it feels hot, do not open the door. Use a secondary escape route if there is one available. If the door feels cool, open it carefully. Brace your shoulder against the door and open it slowly. If heat and smoke come in, secure the door immediately. Use your alternate escape route.
Survive
  • If your exit path is clear, crawl into the hallway. Stay close to the wall to avoid running into others or into rescuers. If there is smoke in the hall but no fire, crawl to the exit to avoid smoke and odorless carbon monoxide. Cover your mouth and nose with a wet washcloth in case the smoke becomes too thick for you to breathe.
  • If you encounter heavy smoke in the stairwell, do not try to run through it. You may not make it. Turn around and walk up to the roof exit.
  • If you cannot leave the room, retreat to a place with an outside window remote from the fire, smoke, or emergency situation and scream for help, if possible. Place an article of clothing outside the window as a marker for rescue crews. Do not leave the window open. Leaving it open can draw in fresh air and feed the fire. Sometimes opening a window will change the air pressure in the room and smoke may enter the room from the inside or the outside of the building. If smoke starts to enter the room, immediately close the window.
  • If you must exit through a window, go to a ledge and always exit a window facing the building structure.
  • Protect yourself from smoke inhalation when inside. Take a wet shirt or a rag and place it over your nose and mouth. This will only buy you a minute or so, but it helps to filter products of combustion that lead to smoke inhalation. Smoke inhalation causes disorientation and can result in loss of consciousness.
  • If your clothing catches on fire, stop, drop, and roll.

Active Shooter Situations

Active shooter situations can be encountered anywhere in the world. An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and/or populated area.

Active shooter situations are unpredictable and evolve quickly. The immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Active shooters will continue to move throughout a building or area until stopped by law enforcement, suicide, or other intervention.

If you suspect a potential active shooter situation, quickly determine the most reasonable way to protect yourself and others.

How to Respond
  • Run: If it’s safe to do so and if there is an accessible escape path, leave immediately.
  • Hide: If safe evacuation is not possible, hide in an area out of the shooter’s view. Block entry to the hiding place and lock doors. Silence any cell phones or mobile devices.
  • Fight: As a last resort, and only when your life is in imminent danger, attempt to incapacitate the shooter. Whether you are alone or working with a group, act with physical aggression, yell, and throw items at the active shooter.

Encountering Identity Risks

Your unique identity can offer opportunities to engage with diverse perspectives and cultures. However, depending upon the location, there may be benign curiosity, common misconceptions or specific stereotypes of people, laws prohibiting certain behaviors or targeting certain identities, and/or varying degrees of societal acceptance. These factors may directly impact your safety. You may encounter difficult situations while traveling because of your identity (ties).

As you prepare to immerse yourself in a new culture, consider all the different ways that you identify as an individual. Reflect on how you are accustomed to presenting your identity (ies) and how you might be perceived abroad. Anticipate possible challenges you might face; consider the strengths and resources you have to navigate any challenges that arise. Do not compromise your own health and safety. Regardless of how you identify and express your identity(ies), you are encouraged to learn about the cultural context of the communities among which you will live, so as to more confidently navigate differences, thus reducing potential risk.

Strikes and Demonstrations

It is in your best interest to avoid all strikes and demonstrations. Demonstrations intended to be peaceful can turn violent without warning. If you find yourself within the vicinity of any demonstrations, seek shelter immediately. You may be arrested and/or deported if you participate in local political activities, including peaceful demonstrations. The local constitutions of many countries around the world prohibit political activities by foreigners. Anti-American sentiments may be expressed at some political events.

If you are actively involved with a riot or insurrection, the insurance policy may not provide coverage.

Participating in an illegal demonstration may damage UC’s relationship with the host institution or country or region. Participating in a legal demonstration as a foreigner may not be legal depending on local laws.

Social Media Usage

Social media has become so integrated into everyday life that it can be hard to avoid. Using social media comes with risk as it can expose you to scams, identity theft and even physical harm. Be more cognizant of how you use social media when in a new country and city, as social media practices may be different from what you experience in California. Social media may also be heavily monitored by police and government. Practice these personal security best practices:

  • Consider turning off your location sharing to prevent strangers from knowing where you are when you post on social media.
  • Before you post photos, think twice. Advertising your whereabouts can make you a target for criminals.
  • Keep your personal information personal. Never post your address or identifiable photos of where you live.
  • Be careful of what you download as it may contain malware.
  • Make online purchases from secure websites.
  • Absolutely nothing is private on social media, even in one-on-one or group chats in apps such as Snapchat and WhatsApp. Assume that your messages are being monitored.
  • There is no way for you to "take back" a remark you wish you had not made, or get rid of that embarrassing selfie you took at a party. Do not put anything online that you would not want your mom or a prospective employer to see.
  • Be careful meeting people online. Keep your communication within the app. Should you choose to meet someone in person, never go alone and always meet in a public place. Do not rush things and wait to share personal information, including your phone number. Always leave if you feel unsafe.

Drugs and Alcohol

Avoid illegal drugs and excessive or irresponsible consumption of alcohol. Never feel pressured into drinking alcohol or using illegal substances. Read the UCEAP Substance Abuse Policy. Disturbing the peace, lewd or indecent behavior, littering, drinking on the street or on public transportation, etc., may be considered criminal activities by local authorities. Every year, American students are arrested abroad on drug charges or because of their behavior under the influence. Legal sanctions pertaining to the use and possession of even the smallest amounts of illegal substances can be severe, and US authorities have no control over a US citizen found to be in violation of local law.

Drug and/or alcohol abuse, overuse, and dependency can lead to serious health consequences. Students are encouraged to seek assistance for substance abuse and dependency problems. To find out what services are available, consult with local program staff.

Drink Spiking

Past UCEAP students have been victims of spiked drinks. Designer drugs are used in many parts of the world to incapacitate victims. Most victims do not remember being drugged or assaulted. Drinks of any type can be spiked. The drug may be colorless, odorless, and may not affect the taste of your drink. Gamma-Hydroxybutyrate (GHB, known as a date rape drug) can give your drink a salty taste.

  • Be cautious about who you accept a drink from.
  • Watch your drink and watch out for your friends’ drinks. Never leave your drink unattended.
  • Order your drink directly from the bartender and watch them make it.
  • Do not accept open or communal drinks (e.g., punch bowls). Open your own bottle or container.
  • Do not share drinks.
  • Keep your eyes and ears open—if there is talk of date rape drugs or if friends seem too drunk for what they have ingested, leave the place immediately.
  • If you think your drink tastes funny, discard it. Do not allow anyone to challenge your better judgment by telling you things like, “That taste is normal.”

Signs That a Drink Has Been Spiked:

  • Salty or bitter taste
  • Cloudy appearance, particularly if clear when served to you
  • Excessive bubbles. If your non-carbonated drink is suddenly fizzy, do not drink it. Some drugs fizz and bubble when they react to the contents of a beverage.
  • Sinking ice. If your ice has sunk when it was floating before, do not drink it.
  • Change in color. Some drugs make a drink to become lighter, darker, or even change color completely.

Effects of Drink Spiking:

  • Feeling more inebriated or “out of it” than expected, particularly for the amount of alcohol ingested
  • Feeling dizzy, loss of balance, poor coordination, or finding it hard to move
  • Blurred vision
  • Paranoia (a feeling of fear or distrust of others)
  • Hallucinations (seeing, hearing or touching things that aren't there) or having an “out of body experience”
  • Nausea and vomiting
  • Unconsciousness
  • Feeling confused or disorientated, particularly after waking up (if you have been asleep)
  • Memory loss
  • An unusually long or severe hangover, particularly for the amount of alcohol ingested

If you think your drink has been spiked:

  • Let the bartender know you think your drink has been spiked.
  • Ask a trusted individual to take you to a safe place.
  • Seek medical care if you feel unwell.
  • Consider talking to a trusted friend and/or to local UCEAP or host university staff as soon as possible.

See the section on Sexual violence and Sexual Harassment for more information on resources if you suspect sexual assault has occurred.

Scams

Previous students have fallen victim to fraud. Take the steps outlined below to minimize your risk.

Credit Card Skimming

Illegally copying a bank card, or skimming, is one of the most widespread methods of card fraud. Criminals can obtain your PIN-code using a fake PIN pad or hidden video camera. Hidden video cameras can be disguised as marketing materials or as an element of an ATM.

ATM Safety Tips
  • Only use your credit/debit card for purchases at reputable establishments, including internet-based retailers.
  • Do not share your credit card number and/or PIN with anyone.
  • Examine the slot for the card reader of an ATM. Look for strange elements such as the frame of the slot coming out of the machine. Do not use anything abnormal.
  • Micro video cameras can be mounted in the visor of an ATM or disguised as accessory items, such as information materials.
  • Choose one ATM to use routinely and memorize its physical features so you are more likely to notice if someone tampers with it.
  • Enter your PIN code quickly using several fingers to disguise the buttons you press. Cover the keypad with your free hand when entering your PIN code.
  • Activate the SMS and email alert service from your bank for quick reporting of any potentially illegal withdrawals from your account.
  • Inform your bank about changes to contact information.
  • Monitor your bank statements.
  • Keep all receipts.
  • Report credit/debit card fraud immediately to your financial institution.
  • Report suspicious activity to the police immediately.
Rental Scams

Past UCEAP students have been scammed on Craigslist and other online classified ads. Scammers will quote extremely low prices to attract your attention. If you show interest, you will receive a lengthy email detailing why you cannot inspect the property in person, typically because the owner is out of the country or region.

To minimize your risk:

  • Trust your instincts or seek advice from someone trustworthy. If someone offers housing in a great location at an extremely low price, then it may be too good to be true.
  • Never wire money at the request of any prospective landlord—even if they tell you to wire the funds to a friend or relative’s name to be safe. It is unlikely you will recover money sent by wire transfer by the time the fraud is discovered. Wiring money is the same as sending cash—once you send it, you have no way to get it back. Ask the landlord if they accept other forms of payment.
  • Never send a scan of your passport or other ID. Do not provide your date of birth, details about your trip, or US address to someone you do not know. Your identity could be used to scam others.
  • Verify if the company or agency is legitimate beyond a website or phone number.
  • Ask for a copy of the utility bills and ask if you can visit the accommodation. Do not trust the housing opportunity if the landlord refuses this or makes excuses.

Phone Extortion and Express or Virtual Kidnapping

Express kidnappings have become increasingly popular among criminals in many locations. Abductors often force victims to make purchases or to withdraw as much money as possible from ATMs, often at gunpoint.

Phone extortion is a criminal's attempt to force you or your support network to give them money by staging a crisis or kidnapping. It often begins with a call or email message. Criminals get an adequate amount of public information about you or someone you know who they may pretend to kidnap through internet searches.

Phone extortion takes various forms. The criminal may call you and/or your support network in the US to say that you were kidnapped or arrested and in need of a lawyer, etc. They may demand quick payment of a ransom. Sometimes cries can be heard in the background, supposedly from you, the kidnapped person.

To minimize risk:

  • Share your travel plans and contact information only with a small circle of trusted individuals (e.g., close family, support network, your university officials).
  • Avoid announcing travel plans on public social media accounts.
  • Do not share personal information online—it is neither safe nor secure.
  • Watch your email activity. Unexpected emails asking you to verify your account could be phishing for your personal or financial information. Never respond to emails or pop-ups that ask for your personal or financial information, click on links in the message, or call phone numbers given in the message.
  • Avoid links in suspicious emails. Phishers can make links look like they go to one place, but instead take you to look-alike sites.
  • Do not share personal information with unknown callers. If you or someone in your support network receives this type of call:
    • Remain calm and do not provoke the caller. In most cases, it is an attempt to create fear.
    • Do not share any personal and/or financial information.
    • Do not transfer funds to any given account.
  • Ask to talk about the alleged victim or have the caller answer a proof of life question from the victim (first-grade teacher, favorite color, first pet, etc.).
    • After the call, immediately try to find the alleged victim.
    • If they do not answer and you cannot communicate with the person, call the emergency phone numbers for the UCEAP representative abroad and/or the UCEAP Systemwide Office in California so they can help locate the alleged victim.

SEXUAL VIOLENCE AND SEXUAL HARASSMENT

UCEAP is committed to creating and maintaining a community free of sexual violence and sexual harassment. For definitions of sexual violence and sexual harassment, how to report, and other policy details, read the UCEAP Sexual Violence and Sexual Harassment Policy.

Due to the restrictive nature of foreign data privacy legislation, your host institution may be unable to share information regarding sexual violence or sexual harassment with UC on your behalf without your consent. If an incident occurs while you are abroad and you want to report it to UCEAP, email the UCEAP Title IX Liaison.

Sexual Violence and Sexual Harassment Abroad

Sexual harassment may be addressed differently abroad since cultural norms of other countries or regions are different from those in the US. Your host country or region's definition of sexual harassment may differ from the US definition.

Street harassment can happen anywhere in the world. Certain countries or regions like Morocco, India, and much of Latin America are known for more solicitous attitudes towards women walking alone. Recognize that you may not be able to change an entire culture’s system of gender relations.

Safety Tips

While no one can guarantee safety, taking some precautions can reduce your risk.

  • If something feels inappropriate or makes you uneasy, remove yourself from the situation. Never sacrifice yourself or your sense of safety for the sake of cultural sensitivity.
  • Avoid traveling alone, especially at night. Travel in a group or with a friend.
  • Learn phrases in the local language to stop or manage unwanted attention.
  • Have a plan if you are going to a party—go with people you trust, agree to watch for one another, and plan to leave together.
  • Sexual assaults can be drug-facilitated. Always stay with your drink and watch out for your friend’s drink. Choose unopened containers or drinks you watched being made and poured.
  • Know what is culturally acceptable within the locale. If the way you dress may be considered scandalous with the local culture, then you may attract unwanted attention. If you choose to push cultural boundaries, you may increase the risk harassment.
If You Experience Sexual Harrassment
  • Clearly and firmly tell the harasser to stop. State you will take further action if they continue.
  • Keep records. Write down dates, times, places, and witnesses to what happened.
  • Keep any notes, emails, or written letters from the harasser. These can be used to support a complaint.
  • Report the incident to the UCEAP study center or host university office. They can help you resolve the issue and provide counseling and guidance.
If You Experience Sexual Assault

Go to a safe place. Consider talking to a trusted friend and/or to local UCEAP or host university staff as soon as possible. The decision to report to the police or to file a formal complaint is completely up to you. Reporting is an intensely personal process, and is considered empowering and therapeutic for some, and emotionally draining and unsatisfactory for others.

Consider getting medical attention. The student travel insurance provides coverage for medical costs related to sexual assault. Some countries may require that medical professionals alert the police in cases of sexual violence. If you are unsure whether a local doctor is required to report to the police and you don’t want to report the assault, you may choose to obtain medical care without providing information about the incident.

The student travel insurance policy provides an Emergency Reunion Benefit to pay for the travel expenses of one family member or member of your support network to join you while abroad. Covered expenses include a round-trip economy airline ticket and food and lodging expenses not to exceed $500 a day for up to 10 days. Benefits will not be paid unless the insurance carrier authorizes all expenses in advance and services are rendered by AXA, the travel assistance provider. Contact information is on the insurance card.

If you report to UCEAP staff in California, they are required to report to the Title IX Officer on your UC campus. However, the decision to file a formal report or complaint is your personal choice. We can help you understand your options and the resources available.

Local UCEAP staff at study centers in certain countries or regions may be bound by the host country or region's privacy laws, prohibiting disclosure to UCEAP in California without your consent. If you want to report an incident to UCEAP, you can provide consent or directly contact the UCEAP Title IX Liaison.

Title IX is a federal law in the US that prohibits discrimination based on sex, and is applicable to all UC programs, including programs that occur abroad in classroom settings or internships. To report an incident to UCEAP, contact the UCEAP Title IX Liaison.

Your UC campus CARE advocate can explain your options in detail and answer questions. Talking to the advocate is confidential and does not constitute filing an official report about sexual violence. The details of your experience will not be shared with anyone without your permission. Visit UC's Sexual Violence Prevention and Response Resources for a link to your campus's page.

It is your choice whether to report to the local police. UCEAP resources are available to help you.

Choosing to Report

Laws in other countries may provide you with more or less decision-making power than in the US. If you decide to report to the police, local UCEAP or host university staff can help you understand and manage the difficulties, including language barriers and a different legal system. If you intend to report, avoid cleaning yourself to preserve forensic evidence.

  • Do not shower or bathe.
  • Do not brush your teeth.
  • Do not use the restroom until after you have seen a doctor.
Choosing Not to Report

If you decide not to report to the police, you can still have a medical exam to check for injury, sexually transmitted diseases, and pregnancy. Some countries and regions require the attending physician to alert the police. If you are unsure whether this is the case in your host country or region and you do not want to report the assault, you may choose to obtain medical care without providing information about the assault.

People react to the trauma of sexual assault in different ways. As a survivor, you may feel angry, ashamed, frightened, or guilty. Consider getting help from a counselor or support group whenever you need it. You may access up to 20 free sessions with a mental health therapist through Lyra. UCEAP can provide you with information on professional and legal help available, both locally and in California.

Resources